Help & Support

Thank you for your interest in StepsApp. Here is a collection of the most frequently asked questions.

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Devices & Compatibility

How does StepsApp track my steps?

StepsApps uses your Android phone's built-in pedometer to track your steps. Just put it in your pocket and you should be fine. If you carry your phone in your handbag, backpack, or in your baby buggy, your device might not be able to track all of your steps correctly. Likewise when you go for a bike ride, your phone might misinterpret some of your pedal strokes as steps. This happens because pedometers calculate steps based on vibration patterns.

Which devices are supported?

StepsApp works with all Android phones with a built in pedometer and Android 4.4 KitKat or newer.

Do I need to keep StepsApp open to track my steps?

You don't have to keep the app open. StepsApp will automatically track your steps in the background without draining your battery.

Usage

Tell me more about the grey bars in the day view.

The grey bars show the hourly average number of steps you take. You can easily compare your results with the average number of steps taken over the last seven days.

How many steps should I walk per day?

Walking about 10,000 steps per day is a good rule of thumb for most people. If you reach this number, you are classified as "active". Another recommendation, especially if you are just starting out, is to try to stay above your seven-day average and improve with time.

How do you calculate the calories burned?

The amount of calories you burn depends on your body weight, size, age, sex and - most importantly - the distance you cover. The same amount of steps might result in different calorie values depending on your activity. Why? Your step length is usually longer when running than when you are simply strolling around in the city. This way you cover a much greater distance with the same number of steps – which in return results in a much higher calories-burned value.